Clinical Director

Win is the largest provider of family shelter and supportive housing in New York City.

Mission

Win supports families in shelter to attain permanent housing by providing essential services and resources to address systemic inequities at the core of the homelessness crisis.

Vision

To break the cycle of homelessness by being the premier leader and trusted partner in innovative solutions for families in need.

THE ROLE

The Clinical Director partners with the AVP to lead the implementation of clinical services across Win’s transitional housing programs. This role advances initiatives that strengthen and standardize social work practices, while providing critical feedback to Program Directors and staff to drive continuous program improvement. As part of a DHS-funded program under the THRIVE NYC initiative, the Clinical Director delivers clinical supervision and consultation, supporting trauma-informed care for families experiencing chronic homelessness or significant trauma.

WHAT YOU WILL DO

• Partner with Clinical Supervisors to ensure high-quality clinical case management for families and individuals
• Provide individual and group counseling using trauma-informed and harm reduction approaches
• Build and maintain strong referral networks for mental health and substance use services
• Lead the implementation of evidence-based practices and support development of clinical assessment tools
• Deliver training in Motivational Interviewing and Trauma-Informed Care to strengthen staff capability
• Provide clinical oversight, site support, and strategic input on mental health initiatives across programs

WHO YOU WILL BE

• You will hold a current New York State LCSW or LMHC, with at least three (3) years of experience supporting individuals and families facing acute challenges, including homelessness, mental health concerns, substance use, trauma, poverty, and systemic barriers
• You will demonstrate strong knowledge and hands-on expertise in Motivational Interviewing (MI) and Trauma-Informed Care (TIC)
• You will bring proven clinical supervisory experience, with the ability to guide and support staff effectively
• You will have solid computer proficiency, including familiarity with Microsoft Office tools
• You will have bilingual proficiency in English and Spanish (preferred)

We are committed to supporting our employees’ well-being with excellent health benefits and a competitive paid time off program, including:

• 15 vacation days
• 12 paid holidays
• 12 sick days
• 2 personal days each year.